FAQ (Frequently Asked Questions)
To place an order, please follow these steps:
1) Select the desired product and add it to your cart.
2) Proceed to your cart and review the selected items.
3) Click on “Proceed to Checkout” to provide your shipping and payment information.
4) Confirm your order and make the payment.
We accept credit card payments (Visa, Mastercard, American Express), PayPal, and bank transfers.
Delivery times vary depending on the destination and the chosen shipping method. We strive to process and ship orders within 3 business days of receipt. Estimated delivery times will be indicated during the ordering process.
Yes, we deliver to the countries/regions mentioned on our website. If your country is not listed, please contact us to verify delivery availability.
Once your order is shipped, you will receive a tracking number by email. You can use this number to track the status of your package.
Please refer to our Return Policy page for our comprehensive return and exchange policy.
You can contact us via the contact form on our website or by email at [email protected]. We strive to respond to all inquiries in a timely manner.
If you receive a defective or damaged product, please contact us immediately with a detailed description of the issue and, if possible, provide photos. We will assist you with the return and exchange process for the product.
If you wish to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that if your order has already been shipped, it may not be possible to cancel it.
Information about product sizes and measurements is generally available in the description of each product on our website. If you have any additional questions, feel free to contact us.
Please feel free to contact us if you have any further questions or concerns. Our customer service team is here to assist you.
